After a comprehensive initial assessment, Watt Associates evaluates your business with proprietary scorecards that measure critical operational areas.

• Strategic Action Plan: We collaborate with your team to develop a targeted improvement plan informed by scorecard insights.
• Key Performance Indicators (KPIs): We define precise, business-aligned KPIs that translate your strategic objectives into measurable outcomes.
• Standard Operating Procedures (SOPs): We design and implement SOPs that establish repeatable, auditable processes to ensure consistency and enable continuous refinement.
• Ongoing Performance Measurement: We continuously monitor KPIs and SOP adherence to track progress, uncover cost-reduction opportunities, boost customer satisfaction, and drive sustainable profitability.

This disciplined, metrics-driven methodology gives your business clear benchmarks and operational processes to reliably measure and accelerate growth, quality, and efficiency over time.